A guest may be a high-value regular at the seafood restaurant in Mayfair. But when they visit your steakhouse in Shoreditch? Complete stranger.
Data Silos
Preferences trapped in proprietary databases. “Shellfish allergy” or “full-bodied reds”—none of it travels.
Operational Amnesia
Your veteran Maître D's mental Rolodex? Lost every time someone leaves.
The First 20 Minutes
Every service starts with “learning” the guest. Allergies? Water preference? Wine taste? Wasted time.
Universal Guest Passport
The Kindred Key Solution
Guest-owned, portable identity. Their profile travels with them across the network.
The hospitality tech landscape is designed to extract value from you, not create it.
£1-£2 per diner. At 2,000 covers/month, that's £2,000+ vanishing from your margins.
Guest preferences trapped in someone else's database. You don't own the relationship.
Every first-time visitor is a stranger—even if they're a VIP next door.
Weeks of IT headaches and costly consultants to connect new tools.
80% of users abandon single-brand apps within 90 days.
Kindred Key doesn't ask you to rip out your systems. We enhance what you already have.
“Link a Booking”
Bridge the gap, no API needed
Keep using OpenTable or Resy for reservations. Guests simply “claim” their booking with Kindred Key to unlock their full profile.
Host Dashboard “Safety Radar”
Visual intelligence at a glance
Hosts are air traffic controllers. Give them superpowers with visual recognition and color-coded flags.
Eliminate fragmented, low-value tools that clutter your ecosystem.
Single-venue loyalty apps
Network-based loyalty that guests actually use
Static PDF menus
Dynamic, AI-enriched interactive menus
Manual guest notes & sticky notes
Real-time digital intelligence feed
Generic blast email marketing
Hyper-personalised, trigger-based offers
The Problem: Competitors punish your success. The busier you get, the more you pay in per-cover fees.
Your monthly cost is fixed. Whether you serve 500 guests or 5,000, you pay the same. We don't tax your growth—we fuel it.
The Problem: High staff turnover means servers lack wine knowledge. Training is expensive and walks out the door.
Turn every server into a Sommelier—instantly. Our AI analyses molecular flavour profiles to suggest 'Good, Better, Best' pairings.
Competitors say:
“Steak goes with red wine”
Kindred Key says:
“This Barolo's tannin structure complements the marbling—and matches this guest's preference for full-bodied reds”
The Problem: The 24-72 hours between booking and dining is a revenue dead zone.
Capture share-of-wallet before the guest walks in. Champagne on ice, oysters pre-ordered, exclusive pre-paid bar tabs.
Projected monthly (20% profiles, 4% accept, £12 avg)
The Problem: Building a guest database from scratch takes years. Every first-timer is a stranger.
Guests bring their data with them. Allergies, preferences, occasions—known from the first visit.
You know: allergies, water preference, wine taste, special occasions
The Problem: Influencer marketing is expensive, opaque, and delivers poor ROI.
Turn your best guests into your best marketers. They share curated menus, everyone gets rewarded.
Direct comparisons against the industry's biggest names.
OpenTable is a Gatekeeper. Kindred Key is a Facilitator. Use them to fill seats—use us to maximise every booking.
Cost Savings
-£650
vs per-cover fees
Pre-Arrival Revenue
~£170
100% incremental
AI Upsell Lift
~£50
Incremental above baseline
Winback + Loyalty
~£620
With 50% attribution
Projected Annual Impact (Balanced)
~£18,000
in incremental revenue + platform cost savings
For 2,500 covers/month. Results depend on adoption and engagement.
Launch Kindred Key before your next weekend service.
Kindred Key isn't fighting for share in the “Red Ocean” of commoditised table management. We've created a new category: Revenue Assurance & Guest Experience Optimisation.
3-5%
Avg restaurant net margin
80%
App abandonment in 90 days
£2-10K
White-label app dev cost
1B+
Diners seated via OpenTable